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GREETINGS FROM VERNA ACKER
THE VERNA ACKER TEAM
PAM PAULSEN has been with me for more than nine years.
As a licensed assistant, she has handled closing transactions and
has worked with the buyers who call on my listings. She will be
sharing her current work load with another team member. This
will give her more time to work with buyers and sellers. Pam's
title will now be Transaction Coordinator. As a licensee, she will
be the primary contact as a “question-answerer.” She will show
homes and work with the nuts-and-bolts of the transaction from the
first inquiry to the closing. Pam and I will work together from the
first meeting with the customer/client, throughout the entire transaction.
GWEN NELLEN has been working with us since 1998. As she has
been doing, she will be handling the paperwork and computer work
necessary to get the listings in the marketing system. She will track
the advertising, work with me to create the marketing materials and
the ad layouts. She will do all of the creation of color brochures,
information flyers and all of the items that are listed in our Seller's
Manual. Some of her present responsibilities will be redistributed
to other desks. She will work closely with me from the moment the
listing enters the system until the time that it has a solid accepted offer.
Her title is Listing Coordinator.
DIANE SCHNELL has been working with me since about 1993.
She began in my office but gravitated to my part-time, home-based
business manager. She has, and will continue to, take care of all of
the financial aspects of our system. Additionally, she will now be
working more closely with us at the office. She will assume regular
work hours on-site. She will track the details of the transaction once
the accepted offer goes together. She will work closely with Pam to
coordinate the inspections, the attorneys, the lenders and the other
players in the closing part of the transaction. Diane's title is Closing
Coordinator. Diane has an exceptional talent for detail and follow up
and we welcome her expanded participation in our office. (Diane is
also my daughter.)
HELEN POOLE will be, as before, our invaluable receptionist and
Customer Coordinator. Helen will be working more hours and will
take charge of the first calls from buyers. She will set appointments
on our listings and will set appointments for Pam and me for times
when we are showing property. She is also responsible for seeing
that the showing reports and the ad copies are mailed to our sellers
on a timely basis. She sees to it that our Direct Mail marketing pieces
are in the mail in a timely fashion. She is our all-around Girl Friday.
THREE other Realty Executive agents are also at ready availability
to help anywhere a customer or a client needs an appointment that
cannot be covered by me or by Pam.
AND, THEN THERE IS "ME"… Backed by this extraordinary
team of individuals, I will be focusing my attention, as always,
as a Seller's specialist. I will be working closely with the sellers
to create saleable listings and to see that these listings are sold as
quickly as possible for the best price possible. Working with
buyers, I, along with Pam, will commit to diligently helping buyers
find the property that they want. With the extra assistance that
I will be getting, as a result of our restructure of the team, I will
be able to put more of my efforts and talents into the part of the
business that I do best…. "Turning your Dreams to Realty"
TOGETHER – We are “The best real estate team in this corner
of the civilized world!” And, we can prove it!!!!
ON A PERSONAL NOTE: I want to thank the many people who
have offered their prayers and their support during the past two weeks.
My husband's health is a concern and the good wishes from friends
and family is helping us cope in this very difficult time. Because of
the present situation, I will be working both from my home office and
from my business office. I will be backed by the team that continues
to bless me with their loyalty and their total commitment to our common
goals. What has been a theme in our office for a great many years, has
become a “watch-phrase” that truly describes the exceptional people that
God has sent to me. Not only is my staff “the best in our corner of the
world.” They are the best friends that anyone can have. My heartfelt
thanks to everyone. |
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